Warranty Policy

 

LIMITED LIFETIME WARRANTY

All of our branded products purchased in Australia & New Zealand (except footwear) are covered by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship for the lifetime of the product.

If your product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colours and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.

The products eligible for the Limited Lifetime Warranty are covered to the original owner, for the lifetime of the product. Unfortunately, this does not mean your lifetime.

 

ONE YEAR WARRANTY

Footwear products are covered by a One-Year Warranty which covers manufacturing defects in materials and workmanship for the first year following purchase.

 

WARRANTY LIMITATIONS AND EXCLUSIONS

This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colours and materials over extended time and use.

Proof of purchase is required to process a warranty or repair request.

If you would like to process a warranty or repair request, please visit our Contact Us page.